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psb



Member Since: 10 Dec 2013
Location: United Kingdom
Posts: 7

United Kingdom 
is it me

went to droitwich landrover today with 40k ish burning a hole in my pocket to look at a couple of cars i was interested in....totally ignored five people walked through the show room in the 20 mins or so i was there and consciously avoided eye contact. are they only interested in selling hundred grand cars.

Post #236468 22nd Jan 2014 11:55am
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Contraband



Member Since: 08 Nov 2010
Location: FIFE
Posts: 3697

Scotland 

Crying or Very sad it's pathetic really. I went to the old pentland dealership in Edinburgh with my wife to look for a FFRR. We were looking at the stock outside and at one point there were 3 salesmen standing looking at us from the showroom window. I looked at them a few times to make eye contact but none of them came out to talk to us. We were there a good 15 minutes and I remember saying to my wife that I could not believe they would not come out to make contact so stuff them. Previously..
Vogue SE TD6
Defender 90 2.4
Defender 110 TD5
Vogue 3.5 EFI

Post #236469 22nd Jan 2014 12:03pm
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XXXAngelXXX



Member Since: 25 Mar 2007
Location: Stuttgart
Posts: 4994

Germany 2013 Range Rover Vogue SE 5.0 SC V8 Havana

Europe wide don't worry ... Mad All my spelling errorz are belong to me!

2023 FFRR L460
2021 AM new Vantage

Post #236473 22nd Jan 2014 12:09pm
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duckworthparts
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Member Since: 30 Jun 2011
Location: Market Rasen, Lincolnshire
Posts: 5217

United Kingdom 

not all dealers though Wink You can paypal direct using - www.paypal.me/duckworthparts
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Post #236474 22nd Jan 2014 12:10pm
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Welshdragon



Member Since: 20 Jan 2012
Location: here and there...but not where I should be
Posts: 1899

Wales 2003 Range Rover Vogue 4.4 V8 Monte Carlo Blue

I'm the other way, I hate it when I'm just browsing and then get jumped on by a salesman ! If it dont work.......burn it!

If the IId tool cant fix it.......burn the FF.

If the FF cant be fixed......buy a Land Cruiser!

If the LC cant be fixed..............................................BUY a horse !!

Post #236475 22nd Jan 2014 12:14pm
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psb



Member Since: 10 Dec 2013
Location: United Kingdom
Posts: 7

United Kingdom 

don't want them in my face fawning all over me but a polite nod to my existence would be nice.

Post #236476 22nd Jan 2014 12:21pm
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JAYBOY



Member Since: 17 Oct 2012
Location: South Wales
Posts: 2204

Wales 2017 Range Rover Autobiography 5.0 SC V8 Corris Grey

They are all Wan Censored ers IMO.
I've just got off the phone with Lookers PR and they just don't give a f Censored.
I put a complaint in and they have just said it is what it is.

Banging Head 2020 Porsche Panamera Turbo Hybrid (V FAST)
2017 Range Rover Autobiography 5.0 V8
2018 JCW Mini Cooper
2018 Skoda VRS

Post #236493 22nd Jan 2014 1:56pm
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Paul_H



Member Since: 17 Dec 2013
Location: Bracknell Berks
Posts: 126

England 2005 Range Rover Vogue Td6 Tonga Green

I always thought they knew I couldn't afford a £30k plus motor Wink

That's why they ignored me Laughing 2005 Range Rover Vogue with Supercharged Accessories
GONE 2001 Discovery TD5 ES
GONE 1995 Discovery 300 tdi GS

Post #236495 22nd Jan 2014 2:09pm
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mjdronfield



Member Since: 04 Nov 2011
Location: Derbyshire
Posts: 7793

United Kingdom 2011 Range Rover Vogue SE TDV8 Buckingham Blue

To be fair, I don't like the pushy sell, but its nice to know they have acknowledged you.

I looked at a new Volvo V70 T5 in 1999 and was totally ignored at the dealers, until I walked across the car park in my jeans and trainers and got in my BMW 735i.

2 sales chaps rushed up the car park after me and I gave them a polite smile......as I drove off. 2011 Range Rover Vogue SE 4.4 TDV8

Previous cars :
2003 Range Rover Vogue TD6
1999 Discovery Td5 ES
1995 BMW M5 3.8 6 speed
1992 Range Rover 3.9 Efi Vogue
1992 BMW M5 3.8
1988 BMW 735i SE
1989 Ford Sierra XR4x4 2.9i
1981 Ford Fiesta Supersport

Post #236519 22nd Jan 2014 5:05pm
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mzplcg



Member Since: 26 May 2010
Location: Warwickshire. England. The Commonwealth.
Posts: 4029

United Kingdom 2014 Range Rover Vogue SE SDV8 Corris Grey

Some like the attention, others prefer to be left alone. TBH it seems they're up against it, unless of course they're all clairvoyant. Can't do right for doing wrong.

If you walk into a place cold, without knowing anyone there it is wholly unreasonable to expect them to read your mind. And to be honest, the polite acknowledgement is often seen as not paying enough attention.

Where is that fine line between ignorance and fawning? In a different position for everyone who walks through the door it seems.

Of course it's way too difficult to ask for what you want, yes? And phrases like "Excuse me, do you have a moment?" don't exist. !! Rolling Eyes

Post #236522 22nd Jan 2014 6:05pm
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alanm_3



Member Since: 19 Feb 2011
Location: my House, unless I’m not at home, in which case I’m somewhere else.
Posts: 6723

Scotland 2017 Range Rover Autobiography SDV8 Loire Blue

Can't agree with the clairvoyant comment, I'm afraid.

Common courtesy should demand a "hello" at least.

Something along the lines of "feel free to look around and if you need any help my name's x, if you need anything, I'll be around the showroom", isn't fawning, but it at least acknowledges that you aren't invisible, or worse still they've assessed your likelyhood as a potential buyer and concluded that you're not worth even that! Got - 2017 SDV8 Autobiography in Loire Blue
Had- 2008 TDV8 Vogue SE in Java black
Had - 2007 S/C in Stornoway Grey

Post #236523 22nd Jan 2014 6:20pm
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Contraband



Member Since: 08 Nov 2010
Location: FIFE
Posts: 3697

Scotland 

^^ I don't agree.
Any salesman, who is not busy, that sees someone entering the premises should at least say hello and at least follow that with a "just ask if you need any help".... Unless they want someone else to get the sale that is! Previously..
Vogue SE TD6
Defender 90 2.4
Defender 110 TD5
Vogue 3.5 EFI

Post #236524 22nd Jan 2014 6:21pm
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Rosco



Member Since: 20 Jan 2012
Location: Beyond the wall.
Posts: 2575

United Kingdom 2013 Range Rover Autobiography SDV8 Baltic Blue

I have been in professional sales all my working life and use main dealers as an example of how not to do it Very Happy
In 30 years of dealers I have found very few (less than 3%) than I would employ, peanuts and monkeys !! Very Happy

Post #236532 22nd Jan 2014 7:33pm
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JAYBOY



Member Since: 17 Oct 2012
Location: South Wales
Posts: 2204

Wales 2017 Range Rover Autobiography 5.0 SC V8 Corris Grey

I agree with Alan on this.
I very simple hello and I'm here if you need anything, by the way would you like a cuppa.

Thumbs Up 2020 Porsche Panamera Turbo Hybrid (V FAST)
2017 Range Rover Autobiography 5.0 V8
2018 JCW Mini Cooper
2018 Skoda VRS

Post #236537 22nd Jan 2014 8:19pm
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73vse



Member Since: 27 Dec 2013
Location: North Yorkshire
Posts: 97

United Kingdom 2010 Range Rover Vogue SE TDV8 Santorini Black

I always phone up before hand and speak to the sales staff, the arrange to meet them . Always been looked after well Smile

Post #236539 22nd Jan 2014 8:29pm
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