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jodyaj



Member Since: 29 Oct 2013
Location: United Kingdom
Posts: 10

Scotland 2014 Range Rover Vogue TDV6 Firenze Red
Incorrect Order

Hi
Just looking for a bit of advice, I was expecting delivery in the next few days of my 3.0 Vogue. The build date was 26.11.13 and I have been contacted this morning to say that there has been a mistake on the order and they have actually built a 4.4 not a 3.0.
I have been asked to pay another £5k for the 4.4!
Apparently it has been built to my spec just with the different engine.

What usually happens in this situation?

Thanks

Post #225510 27th Nov 2013 11:06am
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Andy3681



Member Since: 13 Jan 2012
Location: Newcastle under lyme/ Le Dorat Haute Vienne
Posts: 912

United Kingdom 2005 Range Rover Vogue Td6 Cairns Blue

If you have a contract with the spec agreed stick to it not your mistake assuming you dont mind having the 4.4 Mine was a blue one! Smile

Post #225517 27th Nov 2013 12:09pm
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RRUK
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Member Since: 08 Jun 2007
Location: UK
Posts: 6366

United Kingdom 2019 Range Rover Vogue SE SDV8 Santorini Black

You have to wonder if they used your order for someone or a dealer who was screaming for that car and you ended up with this one, and now they want to see if they can get more money for it too. Just thinking.... Whistle Discovery 4 HSE
1998 110 TUM HS FFR Hard Top XD WOLF
1982 Series 3 Hard Top

*Gone:L462 D5 HSE LUX, L663 Defender 110 HSE, Discovery 3 HSE, 2014MY Range Rover Sport 5.0 Supercharged AB Dynamic; L405 Exec Vogue SE 4.4, 5.0 Supercharged Autobiography, Defender TDCi XS CSW, Defender TD5 HT, Vogue SE TDV8, Vogue TD6, RRSport SC 4.2V8, Classic 3.9 Vogue Auto, Land Rover Series 3 SWB

Post #225521 27th Nov 2013 12:42pm
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Philip



Member Since: 05 Jan 2010
Location: UK
Posts: 2564

2019 Range Rover Autobiography SDV8 Aintree Green

More likely to be a plain, straightforward cock-up. Not uncommon with L405 orders it seems.

Post #225526 27th Nov 2013 12:53pm
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shalz



Member Since: 28 Jan 2013
Location: where FFRRs roam free...!
Posts: 503

Kenya 2011 Range Rover Vogue TDV8 Santorini Black

as with Andy3681 above - show them your order sheet and tell them that's the car you ordered, and it's their mistake. You could mention that if they want to give you the 4.4 at no extra cost as they got the order wrong, you will ofcourse be happy to (reluctantly Whistle ) take this car instead as a compromise... worth a shot I think what's £5k to Land Rover with the new LFFRR coming and likely to be sold out MY11 Vogue 4.4 TDV8 - "African Queen"

Post #225527 27th Nov 2013 12:57pm
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Gazellio @ Prestige Cars



Member Since: 22 Jan 2010
Location: Chilterns, UK
Posts: 11309

United Kingdom 2010 Range Rover SE Td6 Zermatt Silver

Check your contract. They just say we will build you another one please wait while we do!

Post #225529 27th Nov 2013 1:07pm
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jodyaj



Member Since: 29 Oct 2013
Location: United Kingdom
Posts: 10

Scotland 2014 Range Rover Vogue TDV6 Firenze Red

Hi,

Thanks for all your replies.

To update, the GM called and stated that he has managed to obtain a build slot for 6th January for my actual car.
After much screaming and bawling, it was agreed that II could receive £2k off the new order.

Quite pleased with the deal and now it will be a Jan 14 instead of Nov 13. Only thing is that it mucks up my plans for over Xmas.

Post #225550 27th Nov 2013 2:03pm
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shalz



Member Since: 28 Jan 2013
Location: where FFRRs roam free...!
Posts: 503

Kenya 2011 Range Rover Vogue TDV8 Santorini Black

that's a decent result - glad you got something out of it!

shame about not having it as an early xmas present though! MY11 Vogue 4.4 TDV8 - "African Queen"


Last edited by shalz on 27th Nov 2013 2:05pm. Edited 1 time in total

Post #225552 27th Nov 2013 2:05pm
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Gazellio @ Prestige Cars



Member Since: 22 Jan 2010
Location: Chilterns, UK
Posts: 11309

United Kingdom 2010 Range Rover SE Td6 Zermatt Silver

Result Thumbs Up

Post #225553 27th Nov 2013 2:05pm
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Robert



Member Since: 25 Oct 2011
Location: Perigueux
Posts: 2288

France 2007 Range Rover Vogue 4.4 V8 Zambezi Silver

Great result!! You win a year and you pay less, who can ask for more? Thumbs Up

Post #225556 27th Nov 2013 2:13pm
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Andy3681



Member Since: 13 Jan 2012
Location: Newcastle under lyme/ Le Dorat Haute Vienne
Posts: 912

United Kingdom 2005 Range Rover Vogue Td6 Cairns Blue

Result Thumbs Up Mine was a blue one! Smile

Post #225567 27th Nov 2013 3:06pm
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5.0



Member Since: 25 Feb 2012
Location: Surrey
Posts: 716

United Kingdom 

You will have a MY14.5 build now so you may want to check out the new options that are available.

Also be aware there has been a bit of de-contenting going on for MY14.5 but this doesn't affect the Vogue so much. I think it just has a little less leather on the rear arches inside and the hub of the steering wheel.

Post #225594 27th Nov 2013 5:10pm
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