My upper glove box lid releases on the press of the button, but stays up and needs to be folded down by hand.

Once down it permanently tries to spring closed...is this normal....feels like the spring is working the wrong way round. 2011 Stornaway Grey 5.0SC Autobiography

Nope, thats how it works. Mine is the same. Discovery 4 HSE
1998 110 TUM HS FFR Hard Top XD WOLF
1982 Series 3 Hard Top

*Gone:L462 D5 HSE LUX, L663 Defender 110 HSE, Discovery 3 HSE, 2014MY Range Rover Sport 5.0 Supercharged AB Dynamic; L405 Exec Vogue SE 4.4, 5.0 Supercharged Autobiography, Defender TDCi XS CSW, Defender TD5 HT, Vogue SE TDV8, Vogue TD6, RRSport SC 4.2V8, Classic 3.9 Vogue Auto, Land Rover Series 3 SWB

That's how mine operates as well, not ideal.

Same as mine Got - 2017 SDV8 Autobiography in Loire Blue
Had- 2008 TDV8 Vogue SE in Java black
Had - 2007 S/C in Stornoway Grey

What a daft design. The only way to get the cd changer cartridge out is to hold the lid down with one hand while sliding the door and ejecting the cd's with the other........

Oh well, at least it is not just me  2011 Stornaway Grey 5.0SC Autobiography