Home > Off Roading & Green Laning > RAC Members Beware! |
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RR8701 Member Since: 11 Aug 2011 Location: East Ayrshire Posts: 380 |
Complete bloody fools. This is what I hate the most; when you pay for something as a back up for the bad times and when you do need it; it's never there.
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1st Jan 2012 2:33pm |
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drakes Member Since: 26 Jan 2009 Location: Consett Posts: 370 |
I have been a member of the RAC for about 25 years through my Land Rover Club and have called them out several times without problem from off road events, the only thing was that I had to get myself recovered to the off road site entrance as they would not recover me fromn the site itself. Once had a recovery from near the Isle of Skye back to Cambridge which more than covered the membership with the petrol saved. 2010 3.6TDV8 Stornoway Grey/ Black interior - gone
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1st Jan 2012 3:14pm |
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JustinP Member Since: 24 Oct 2010 Location: Cambridge Posts: 889 |
Audi assist AKA the RAC left me stranded for 6 hours in 2005. I complained and they offered to cover my next oil service, but as I sold the car before the service was due, they gave me £100 towards a nice meal out.
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1st Jan 2012 3:28pm |
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Cam-Tech-Craig Member Since: 03 Aug 2011 Location: Gloucestershire Posts: 16294 |
We finally had a response from the RAC yesterday to tell me they had investigated the events of that day fully. They have said they found everything to be satisfactory and no blame can be attributed to either their patrolman, their call centre or their management team!
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18th Jan 2012 9:12am |
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47p2 Member Since: 05 Oct 2010 Location: Gone Beyond, Subaru Posts: 8048 |
Is it really worth the hassle? |
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18th Jan 2012 9:17am |
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Cam-Tech-Craig Member Since: 03 Aug 2011 Location: Gloucestershire Posts: 16294 |
Well, i have broad shoulders. Its not necessarily me im thinking of! Think of the next poor thats treated this way! My father for instance who suffers with dementia or maybe you have older relatives that you would hate to see treated this way!
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18th Jan 2012 12:54pm |
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farrellelion Member Since: 05 Jul 2011 Location: Oliveira do Hospital Posts: 22 |
Craig, why don't you call the guy who presents one of my favourite BBC programs, called "Rip off Britain" . Negative publicity works wonders. The next time, it may be one of your wives, girlfriends stuck in the nowhere, and it may not end so well. 2002 Vogue TD6
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18th Jan 2012 1:12pm |
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Vogue Member Since: 31 Jan 2008 Location: on the hill Posts: 3747 |
Craig, I know it grates but I personally wouldn't bother - it might make you feel better, but all the RAC will do is constantly refer to the fact that your vehicle was heavily modified and that it had / was been used off road.
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18th Jan 2012 2:31pm |
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33CHINACARS Member Since: 14 Apr 2011 Location: Tyrendarra, Victoria, Australia Posts: 381 |
Over here we have" Current Affair " type progams. They do a great job in situations like this . I'm sure you will have simular progams in the UK. Use them Works wonders
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18th Jan 2012 2:35pm |
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RR8701 Member Since: 11 Aug 2011 Location: East Ayrshire Posts: 380 |
I wouldnt take this if I was you. Its because of that type of attitude that these companies have acustomed to giving rubbish customer service.
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18th Jan 2012 4:06pm |
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Stephen.125 Member Since: 25 Jun 2009 Location: Frodsham Posts: 1513 |
Ah, useful info- They're part of Aviva: goes some way to explaining why they're
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18th Jan 2012 4:39pm |
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JustinP Member Since: 24 Oct 2010 Location: Cambridge Posts: 889 |
I would ask for a copy of the investigation report, so you can confirm whether they have even looked into your complaint.
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18th Jan 2012 7:32pm |
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Cam-Tech-Craig Member Since: 03 Aug 2011 Location: Gloucestershire Posts: 16294 |
Thanks for all your comments... I have tonight set the wheels in motion so i will keep youall informed as to the outcome... Keep your eye on watchdog! You never know...
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18th Jan 2012 11:41pm |
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ambulancekidd Member Since: 29 Feb 2012 Location: Ayrshire Scotland Posts: 276 |
I've never been a fan of the RAC & the main reason is simple, the openly state that they do not carry "Land Rover spares" not my words, theirs! Oh & living north of the border I couldn't tell you when I last saw one of these mystical RAC vans, wonder why? Could it be that they dont have any? Just like green flag, they just rely on privateers who will spin any old garbage to get out of the job they've been paid to do.
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9th Mar 2012 3:54pm |
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