Home > Technical (L405) > front knuckle cracking |
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CS Member Since: 14 Apr 2015 Location: Edinburgh Posts: 1370 |
What a depressing state of affairs. The idea that LR's response should be based on VIN numbers alone beggars belief, surely the failure itself is evidence enough that the present VIN range is too restrictively drawn.
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17th Jan 2024 1:32pm |
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andy27 Member Since: 20 Dec 2023 Location: Staffordshire Posts: 7 |
Thank you Kot for taking the time to write all this out. I paid roughly £1k per year for LR warranty until Jan 2023, where I'd had an issue that they wouldn't cover so I stopped buying it. LR Client Care are not repsonding to my emails, for example, I asked them for their recommended course of action for the driver side suspension knuckle, prior to finding out that it was cracked. I also asked if they could verify whether it was classed as a service item and was ever part of a service inspection program. No answer. The LR MD is cagey, on the phone, he says he is appalled and he did return most of the bits on my request but a full workshop history is not going to be provided. I will ask the other questions though and see what reply I get. Apparently, LR have made record profits yet our vehicles have lost resale value overnight because of the theft issues, we're being penalised on insurance and now this. I'd like to find a lawyer willing and capable to take them on but I don't know if I can find the energy. I did the DVSA report over Christmas and also Ombudsman but had nothing back yet. Thanks again for your help, it's appreciated. |
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17th Jan 2024 3:13pm |
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Ammo1978 Member Since: 18 Jan 2024 Location: South Wales Posts: 1 |
My Range Rover was subject to a Safety Recall for this issue. Safety recall - N759 - FRONT KNUCKLE CRACKING, they picked the car up yesterday morning at 09:30 replaced both front hub assy and delivered it back to me at 16:00. All work carried out free of charge.
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18th Jan 2024 10:38am |
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cass Member Since: 12 Oct 2011 Location: northumberland Posts: 726 |
That's an interesting idea, but how many owners would spend their own money replacing these as a preventative measure? I suspect very very few. I wouldn't but I was happy to get it done when JLR are picking up the bill. Surely the cost of doing this as a service item is in the same ball park as changing the timing belts on some JLR products and isn't a sudden power loss just as dangerous as the suspension failure? Not wanting to defend JLR too much (I've had plenty to complain about with them) but playing devil's advocate, when does JLR (or any manufacturer's) responsibility end? 5, 10, 20 years old? If we remove the hysteria around what "could" or "might" have happened if the failure had happened in different circumstances, then it does look like it only ever fails at low speed which fits with all of the examples reported. I suspect if there had ever been a high speed/serious accident then JLR's response might have been a bit different. "Apparently, LR have made record profits yet our vehicles have lost resale value overnight because of the theft issues, we're being penalised on insurance and now this." I'm not sure we can blame JLR for the insurance prices, they've shot up on everything, allegedly due to the extortionate repair costs of the increasing numbers of EV's on the road. Similarly depreciation isn't just a JLR issue, it probably just hurts a bit more as we've got used to the artificial market due to Covid etc. Spare a thought for anyone who has bought a new EV in the last couple of years, our company EV's are now at the end of their 2 year lease, both were listed at £39+k new and are now valued at £10k & £11K with 20 odd thousand miles on them - 70% depreciation in 2 years, that make Range Rovers look cheap |
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18th Jan 2024 5:26pm |
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AJGalaxy2012 Member Since: 11 Jun 2018 Location: Gainsborough Posts: 1464 |
It doesnt seem unreasonable to assume that a none moving joint should be OK for the life of the wear parts of that component. Metal fatigue should not be a factor in maintenance / service.
It would depend on the circumstances and terming it suspension failure is quite right IMHO, wheel detachment and loss of steering would be more accurate.
It would depend on what component it is and the 'normal' expectations of that components life. An exhaust system of brake disk at end of life in 4 or 5 years wouldnt be an issue, a suspension knuckle cracking as these are would suggest a design / manufacturing / assembly fault and therefore go back more years.
Or maybe some have happened at high speed, totalling the car / ending life and it's not been noticed simply put down to crash damage. IIRC there was a few years ago a fatal crash where a Rangie went off the road at high speed killing the driver with no apparent cause.
There seems to be a complete lack of understanding with EV's. Insurance companys seem to write them off in fear of the battery being damaged. A friend of mine purchased an insurance write off EV that had a vey minor scrape on underside (the driver had gone onto a grass verge, not seen a stone there which had wedged under his car. The insurers wrote the car off straight away stating battery damaged. Removing the plastic undertray which had the scrape marks on it revealed a pristine battery with no sign of any damage at all. He's been driving it around for over 9 months with no issues at all.
A lot fo the EV depreciation is due to market distortion 2 - 3 years go where prices were artificially high, the market then came down to normal depreciation curve which made it look like EV's were plummeting rather than them holding artificially high prices before. Tesla reducing their prices considerably also drove down used prices for obvious reasons, my cousin and his model 3 lost a fortune overnight. EV Man explains this really well: BMW i3 Electric Car 2012 Full Fat RR 4.4 TDV8 (now gone) 2006 VW Touareg 3.0 TDi V6 |
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19th Jan 2024 5:59am |
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andy27 Member Since: 20 Dec 2023 Location: Staffordshire Posts: 7 |
Hi, Did this happen to you? At 30mph, it was pretty horrendous to lose control of the steering and be dragged off the road. It took a great deal of strength to fight the wheel. My son was in the passenger seat and it terrified him. I'm not being hysterical when I say that if this had happened at higher speed with other vehicles around, say on a motorway for example, it would be very serious indeed. Being somewhat concerned about the same happening on the other side, I had the joint checked by the main dealer. It was cracked, so just a matter of time before failing. There is evidence of disimmilar metal corrosion and over tightening of these components. That is poor design. Vehicles of the same age were recalled in the US because they discovered incorrect torque settings were applied in assembly. Vehicles of the same age were recalled in the UK but my vehicle was not in either of the 2 ranges recalled. I paid for the repair. It was considerably cheaper to replace the knuckle on the non-failed side because the vehicle did not suffer consequential damage of failure to a number of other expensive components. The response I have received from JLR is nonsensical. I appreciate you are playing devil's advocate but your line of reasoning is very similar to the JLR client (don't) care people I have spoken with. This has not happened to them either so they can't appreciate the fear this failure causes. |
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19th Jan 2024 11:54am |
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kendalmint Member Since: 16 Mar 2024 Location: Stafford Posts: 1 |
Hi there. New here 👋
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16th Mar 2024 4:16pm |
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Spikey62 Member Since: 31 May 2023 Location: Worcester Posts: 14 |
Duplicate message deleted.. 2015 Range Rover SE TDV8 4.4 Current
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16th Mar 2024 6:57pm |
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Spikey62 Member Since: 31 May 2023 Location: Worcester Posts: 14 |
Hi Kendall
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16th Mar 2024 6:58pm |
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CS Member Since: 14 Apr 2015 Location: Edinburgh Posts: 1370 |
Kendal, the first step is to check if your car's VIN is in the existing LR recall range. A LR dealer can look this up on the LR system for you. If it is then it would be a case of getting the car to a LR dealer of your choice and arranging for them to do the repair under the recall process, having first checked that the cost will be covered by LR, or if not the whole cost then how much.
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17th Mar 2024 2:13pm |
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Stick Legs Member Since: 16 Sep 2021 Location: Somerset Posts: 27 |
If it makes anybody feel better mine is subjected to recall, has been waiting since OCTOBER for parts that are on back order.
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29th Mar 2024 5:00pm |
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elboss Member Since: 24 Mar 2021 Location: Dubai Posts: 5 |
My 2015 RR Supercharged V8
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18th May 2024 11:47am |
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Rio Member Since: 03 Jun 2024 Location: Albi Posts: 13 |
Hello everyone,
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3rd Jun 2024 3:52pm |
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Rio Member Since: 03 Jun 2024 Location: Albi Posts: 13 |
On the other hand, after 2015 all knuckles are normally identical.
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3rd Jun 2024 3:57pm |
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