My front brakes have been troublesome recently, in particular the NSF sounds like its 'graunching'. Not even sure if that's a real word but that what it sounded like. Popped into my local Indie garage, mechanic comes out for a short spin with me.

"Sounds like a graunching noise" he says....

I smiled

Anyway, 45 mins later, the head honcho hands me back the keys and says "The problem was the pads, we've replaced them with a different brand to the ones we fitted last time, no charge to you, sorry for the inconvenience"

You could have knocked me over with a feather. Excellent customer service, I was fully prepared to have to cough up too as it had been 10,000 miles and nearly a year since the pads had been done.

Well done Tanvic Tyres Melton!  Discovery 4 HSE
1998 110 TUM HS FFR Hard Top XD WOLF
1982 Series 3 Hard Top

*Gone:L462 D5 HSE LUX, L663 Defender 110 HSE, Discovery 3 HSE, 2014MY Range Rover Sport 5.0 Supercharged AB Dynamic; L405 Exec Vogue SE 4.4, 5.0 Supercharged Autobiography, Defender TDCi XS CSW, Defender TD5 HT, Vogue SE TDV8, Vogue TD6, RRSport SC 4.2V8, Classic 3.9 Vogue Auto, Land Rover Series 3 SWB