Home > General (L405) > Main Dealer or Specialist for service. |
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Dave G Member Since: 30 Jul 2020 Location: Dorset Posts: 84 |
My AB 4.4SDV8 is now 7 years old & due a service, emailing around the dealer was the same price as the independents, so an easy choice for me.
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13th Dec 2020 9:43pm |
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Cam-Tech-Craig Member Since: 03 Aug 2011 Location: Gloucestershire Posts: 16281 |
How many miles has yours covered and how long do you intend to keep it?
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13th Dec 2020 11:23pm |
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Alistair Member Since: 11 Feb 2011 Location: Peterborough / Bordeaux / Andorra Posts: 7923 |
No single answer.
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14th Dec 2020 7:33am |
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stan Site Moderator Member Since: 13 Jul 2010 Location: a moderate moderated moderator moderating moderately in moderation Posts: 35265 |
main dealer work is preferable if you have a warranty or want the service to be included in the LR online service info... ... - .- -.
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14th Dec 2020 8:02am |
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Dolphinboy Member Since: 07 Dec 2009 Location: Bristol Posts: 3136 |
What Craig and Alistair said! Main dealers can no longer be relied on to do a full and proper job in my experience. I have always gone to indies at the first opportunity unless it required specific LR items such as software etc. |
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14th Dec 2020 8:03am |
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jim4244 Member Since: 31 May 2012 Location: UK Posts: 853 |
The problem comes when you look for a good Indy and end up reading reviews where 50% of folk rant and rave about how good they are whilst the other 50% post up horror stories.
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14th Dec 2020 8:15am |
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mattprice693 Member Since: 27 Jan 2019 Location: Brecon Posts: 16 |
Thanks all. We’re only doing around 7k pa which is making the service an annual one. The reason for originally posting was at the end of last month I took the car for its annual service at our local MD. It was the 5 year 80k service although the car has only done 42k. The long and short of it was when I had the car back it was groaning from underneath at the back when at low speed and on full lock. Anyway the dealer tried to make out that it was because I had used low range on the terrain response and that they were charging an additional £250 to reflush and program the transfer box on top of the £800 I’d just paid for the service, which when I checked on this forum included the change of transfer box oil! When questioned what exactly they had done three days prior they backed down and stated on this occasion they would do it as a gesture of good will. So cutting a long story short, I’m not overly enamoured with main dealers at this time and although I plan on keeping the car for another 18months at least without tempting fate, the whole dealer experience has left me less than impressed really. |
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14th Dec 2020 9:39am |
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stan Site Moderator Member Since: 13 Jul 2010 Location: a moderate moderated moderator moderating moderately in moderation Posts: 35265 |
you should have asked for the 'over 3 years old fixed service prices' Matt..
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14th Dec 2020 9:48am |
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mattprice693 Member Since: 27 Jan 2019 Location: Brecon Posts: 16 |
So I just state next time when booking it in I want the over three year plan? Didn’t know it existed but that’s my fault🤦♂️ |
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14th Dec 2020 9:56am |
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stan Site Moderator Member Since: 13 Jul 2010 Location: a moderate moderated moderator moderating moderately in moderation Posts: 35265 |
yep....same stuff done for half the cost.... ... - .- -.
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14th Dec 2020 9:58am |
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mattprice693 Member Since: 27 Jan 2019 Location: Brecon Posts: 16 |
Thanks Stan I’ll remember that for next time. |
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14th Dec 2020 10:01am |
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stan Site Moderator Member Since: 13 Jul 2010 Location: a moderate moderated moderator moderating moderately in moderation Posts: 35265 |
as you have said that yours is out of warranty and if you dont mind not having the LR online service info then consider a indy such as CAM-TEC in Cam nr Dursley.. Craig is one of the best mechanics about and will certainly look after you ... ... - .- -.
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14th Dec 2020 10:09am |
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mattprice693 Member Since: 27 Jan 2019 Location: Brecon Posts: 16 |
I’ve just PM’d him. 😊 |
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14th Dec 2020 10:32am |
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recordman Member Since: 08 May 2013 Location: Kent Posts: 114 |
I think the over 3 years old fixed price servicing was abolished earlier this year. Even when it was in place not all dealers participated in it.
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14th Dec 2020 12:24pm |
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