Mine has packed up it is a Harveys so need to buy a new one 6 bed 3 bathrooms anyone any ideas - there is so much guff out there experience would be useful

In my experience for domestic use you are best to use a non-electric twin gel bed softener. If you have a Harvey’s Crown unit it’s very similar to the one we use (ours isn’t Harvey branded but the same in all other respects).

What has ‘packed up’ with yours? The gel canisters can be replaced if all else is Ok. Suggest to get a softener engineer to inspect, will be cheaper than a complete new unit.

Ours is 15 years old now and still going strong (we live in one of the hardest water areas in UK, over 300 mg/l) just make sure it doesn’t run out of salt for the regen programme or the gel bed can become so contaminated that it won’t regenerate and then you have to replace the gel canisters

I bought an EcoWater and fitted myself all good so far

Not sure why I posted the interior of my p38 but hey ho