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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 903

United Kingdom 

Very glad to say I had a reply from LR to my email which is good news. The chap apologised for the things that I mentioned and is passing my email along the line,and so at least they will have some inkling of what is going on (if they didn't before).

Red Merle, to make the website "UK user-friendly" would cost peanuts.

Post #492336 14th Oct 2018 8:55pm
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MJGH



Member Since: 15 Jul 2018
Location: Essex
Posts: 102

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

Chalky
Is it possible your e-mail to LR stirred a reaction?
I see from reading through the threads both Dixy and Huwrhys have been contacted by LRCS via the forum today?

Post #492456 15th Oct 2018 7:40pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 903

United Kingdom 

Don't really know to be honest MJ, but if it did some good then great.

I owned a business for 35 years till we sold last November and I know one thing...if we had a tiny iota of the complaints that LR seem to get I would make sure something was done about it! They are brilliant cars, spoiled at times by stupid niggles which should have been foreseen, Infotainment for example. Niggles which at the very least should be attended to pronto by decent dealerships.

The best LR dealer near us by far (a relatively small concern) dropped the LR brand because it was told it had to spend over £150k (10 years ago!) to bring the showroom "up to what LR expected". The showroom was spotless and the company very, very good, could not be better. Needless to say they said they couldn't afford to do it, They are now Izuzu main dealers, but kept the LR servicing franchise, but what a waste!!!

Sums up the priorities, wouldn't you say?

Post #492459 15th Oct 2018 8:00pm
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stillrunning



Member Since: 10 Jan 2017
Location: Cheshire
Posts: 268

United Kingdom 2018 Range Rover Autobiography SDV8 Loire Blue

breath and holding comes to mind.
My car is now ready to collect, going up on Thursday for it, everything crossed
Very Happy Very Happy Banging Head Banging Head

Post #492527 16th Oct 2018 12:48pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 903

United Kingdom 

All the best and hope everything goes smoothly for you Thumbs Up Thumbs Up

Post #492529 16th Oct 2018 12:49pm
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stillrunning



Member Since: 10 Jan 2017
Location: Cheshire
Posts: 268

United Kingdom 2018 Range Rover Autobiography SDV8 Loire Blue

Finally collected the car on Tuesday after going up there on Thursday to be told the couldn't register the car as the system was down, to be fair they did ring me and I decided to make the journey just in case the system was back up and running.
Carr looks great.
BUT
annoying dash rattle on passenger side, it has drove me crazy.
and guess what
yes you guessed it
the infotainment system froze on the way home from Wales yesterday.
couldn't get the radio to work at all, it said it was working but couldn't change the station, band or adjust the volume on either steering wheel or on the system itself, I even tried stopping the car, switching it off and restarting, absolutely mind blowing. The radio finally restarted itself after we had stopped off somewhere for tea.
Why can't they get it right first time
really peed off now.
god i hate complaining,
LR will hate me but i am in no mood for compromising i am afraid, 100% or they can have it back.

Post #493327 23rd Oct 2018 6:10am
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Red Merle



Member Since: 19 Sep 2016
Location: Cornwall
Posts: 2158

United Kingdom 2017 Range Rover Autobiography SDV8 Aintree Green

Oh no!!!

Don’t know what to say!

Post #493334 23rd Oct 2018 8:11am
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AndyS



Member Since: 27 Feb 2016
Location: Lymington, Hampshire
Posts: 404

United Kingdom 

That's a real shame, I'm sorry to hear this. Send it straight back for a FULL refund then get yourself one of the last few MY17 cars still available, at least they are proven now and most gremlins ironed out.
Mine's been good for 9k miles so far apart from a squawking reversing sensor in the mornings.

Post #493354 23rd Oct 2018 11:34am
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stillrunning



Member Since: 10 Jan 2017
Location: Cheshire
Posts: 268

United Kingdom 2018 Range Rover Autobiography SDV8 Loire Blue

well as week on, some good news, the infotainment system has been behaving itself
The noise in the dash is still there though, driving me potty.
Spoke to the service manager yesterday who is organising getting the car back to them to sort it.
Lets hope i can get back to feeling positive about the cars instead of thinking what is going to happen next Banging Head Banging Head

Post #494205 31st Oct 2018 1:30pm
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caymanblack



Member Since: 08 Dec 2015
Location: DEVON
Posts: 1139

United Kingdom 2017 Range Rover Autobiography SDV8 Carpathian Grey

occasionally I get the radio freeze a stop and car lock sorts it out.
Another tip if the car is not be used for a couple of days get a trickle charger on it.

Post #494223 31st Oct 2018 3:47pm
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Chalky



Member Since: 10 Feb 2018
Location: Marshfield, Bath
Posts: 903

United Kingdom 

"well as week on, some good news, the infotainment system has been behaving itself "

That's at least some good news SR!! Mine's gone in this afternoon for the 18C update and Apple Carplay, hopefully that'll sort the infotainment out which is my only problem with the car.

Post #494231 31st Oct 2018 5:01pm
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PaulTyrer



Member Since: 22 Jul 2013
Location: Devizes, Wiltshire
Posts: 1254

United Kingdom 2006 Range Rover Supercharged 4.2 SC V8 Cairns Blue

Not a RR but another JLR product. Chap at work has an 18 month old Jaguar XJ (Diesel), he's off on holiday to the USA on Saturday from Heathrow and is driving down from Cheshire early Saturday morning.

He picked the car up from a main JLR dealer on Tuesday following a service, and this morning it took him 5 attempts to start the car, he was concerned that it would let him down on Saturday going to the airport.

He phoned the Dealers to be told that he had to ring Jaguar Assist to get someone out today to find out what the issue is!!

Jaguar Assist duly come out, download some new software update then tell him that when he starts it in the morning to press the start button a few times without foot on brake, then Start button with foot on brake to start it up, this method ensures that the injectors (or whatever!) have time to 'warm up'!!!!

Post #494234 31st Oct 2018 5:38pm
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stillrunning



Member Since: 10 Jan 2017
Location: Cheshire
Posts: 268

United Kingdom 2018 Range Rover Autobiography SDV8 Loire Blue

paul;,
that sounds absolute nonsense.

Post #494292 1st Nov 2018 6:32am
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CS



Member Since: 14 Apr 2015
Location: Edinburgh
Posts: 1382

Scotland 2017 Range Rover Autobiography 5.0 SC V8 Corris Grey

When I had some software issues with 17MY I too was advised to press the start button (only once though) and then wait with pressing starter button with foot on brake pedal until prompted to do so by the screen. This mirrors what I do with my motorcycle, where turning the key powers up the system and then one presses the starter once that has happened (in particular there it is to allow the fuel system to pressure up). It sort of made sense to me that one might 'confuse' the system by asking it to do too much at once, so I have followed that routine in the car, even though I never used to do that and it should work without. So far it so good. Only Range Rovers since 1988

Post #494326 1st Nov 2018 12:37pm
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stillrunning



Member Since: 10 Jan 2017
Location: Cheshire
Posts: 268

United Kingdom 2018 Range Rover Autobiography SDV8 Loire Blue

update on my car.
going back on a transporter on Monday to resolve the issues i currently have.
can't fault the dealer on this in any way shape or form,
lets hope this is the last negative post i write, well here's to wishful thinking anyway
PMA as my wife keeps saying,
Steve

Post #494329 1st Nov 2018 1:16pm
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