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woodchip



Member Since: 19 Apr 2012
Location: cumbria
Posts: 132

United Kingdom 2012 Range Rover Vogue TDV8 Orkney Grey
in warranty but still need to pay ?

So it turns out that my 3yr 2mth old FF needed a front air sack, no problem its under LR approved warranty but when I went to pick it up after it was fixed I was told that the air sack replacement is covered but i would have to pay for 1/2 hrs labour for checking the air pipes to make sure they are ok, I presume this was on initial inspection of the problem. So why should I pay. I have paid for a warranty and its not my blumin fault that a 38 month old car is dropping to bits.
Cant help thinking they are taking the mick on this one.
This is a main dealer by the way.

Post #316422 5th Mar 2015 7:52pm
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northernmonkeyjones



Member Since: 24 Mar 2012
Location: derby
Posts: 8525

United Kingdom 2016 Range Rover Autobiography SDV8 Santorini Black

Its not unusual, for them to ask for the diagnosis charge, but i think it does show bad will on their part especially on a car just out of MFR warranty, i have been asked for it in the past but have refused to pay as it was me pointed out to them what was wrong......

I would get onto LR customer service via here and see if there is something they can do to assist. There is nothing that can't be fixed with a hammer😜😜
FFRR 4.4 SDV8 Autobiography Santorini Black.
Fiat 500x 1.4 multiair Lounge 2015
2010 LR D4 Commercial 2.7 TDV6

Post #316425 5th Mar 2015 7:58pm
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pld118



Member Since: 25 Mar 2013
Location: Bairns
Posts: 4218

Scotland 2014 Range Rover Vogue SDV6 Santorini Black

I was always told that you have agree to pay the fault inspection/ diagnosis fee if not covered under warranty but if covered under warranty there will be no charge.

Post #316432 5th Mar 2015 8:29pm
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woodchip



Member Since: 19 Apr 2012
Location: cumbria
Posts: 132

United Kingdom 2012 Range Rover Vogue TDV8 Orkney Grey

STAN my friend, what the heck is this post doing in the finance insurance and warrantys section . I didn't even know it exists let alone know how to find it. please put me back in general section. Thumbs Up

Post #316467 5th Mar 2015 10:09pm
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stan
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Member Since: 13 Jul 2010
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United Kingdom 

is your post not about warrantys then? ... - .- -.




Y. O. L. O.
.

Post #316470 5th Mar 2015 10:14pm
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woodchip



Member Since: 19 Apr 2012
Location: cumbria
Posts: 132

United Kingdom 2012 Range Rover Vogue TDV8 Orkney Grey

Not so much of a warranty question more of a general why should I be charged for looking for a fault type of question. The reason I put it in general section is that this section seams to be hidden from view. Or at least that's what I found, which is why I couldn't find it. Thanks anyway.

Post #316541 6th Mar 2015 11:37am
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