HI All,

As you know I recently bought a 2010 FullFat from a non franchised car site (first mistake) I did buy an extended warranty though.

I noticed the car had a whine noise when I bought it but mentioned it and the guy said he would get it fixed. I wanted it in a hurry so he said to bring it back when ready and he would sort it.

It's been back once, they tried to fix it and failed. Also now the heated drivers seat sometimes works and sometimes doesn't and upon removing the spare wheel I found the wheel bent and the tyre shot.

I told him the power steering pump noise is not fixed and have to take it back but found out he claimed on the warranty for this anyway. He told me to wait a week and then he will talk to the warranty folks about the seat as well.

So should I go back to him - (I have no confidence in him)
Should the warranty firm be paying for these as they were there when I bought it

I don't want to speak to the warranty folks yet as if they now refuse to pay out (existing issues and all that) I'm not sure the seller will be too keen to cough up for the faults.

What would guys do..?? (and don't tell me I should have gone to an agent to buy..! )

Thanks Ash
------------------------------------------------------
2016 SDV8 AB

Get in touch with the consumer direct, there very good at this kind of thing.

Here's one that may help you all if your buying from car dealers and garages
Originally Posted by :
Used Cars - consumer rights


The Law
When you buy goods from a trader, you enter into a legally binding contract governed by the Sale of Goods Act 1979, as amended by the Sale and Supply of Goods Act 1994 and the Sale and Supply of Goods to Consumers Regulations 2002. The law gives buyer and seller rights and responsibilities and applies to the sale of used cars in the same way as to other goods. When you buy from a trader, you have the right to expect the car to be:
of satisfactory quality;
fit for its purpose, including any particular purpose made known, and
as described.
The law defines goods as being of ‘satisfactory quality’ if they meet the standard that a reasonable person would regard as satisfactory – taking the description of the goods into account, the price (if relevant) and all other relevant circumstances. So, when you have bought a used car, you must consider its age, the price you paid, the description which was applied to it and anything else which is relevant when deciding whether it is of satisfactory quality. Your expectations should be different when you are buying a low mileage, two-year-old car than when you are buying a high mileage, ten-year-old one, for example. However, it must still be:
fit to be used on the road;
in a condition which reflects its age and price, and
reasonably reliable.
When you buy as a consumer from a motor trader, your legal rights under the Sale of Goods Act 1979 cannot be taken away or reduced. An example of an attempt to do so is a notice such as ‘sold as seen’. Such phrases are meaningless and cannot alter your rights. If you see a sign of this type, report it to Consumer Direct on 08454 040506. A warranty or guarantee can only be given in addition to your legal rights, not instead of them. You can take legal action under the Sale of Goods Act 1979 for up to six years after the date of the contract, but it is unrealistic to consider legal action for defects on used cars – especially older vehicles – once you have had them in use for a reasonable length of time. Each case is different, so it is best to take advice before you decide what to do.

It may be cheaper to buy cars privately but look at the protection you get when buying from garages

Hope this helps mate