Hi,
I have an 03 Vogue, and had the same problem for a few months when i first got the car (Nov 2013), well i thought it was a problem.
When i started the car initially, i used to just put the key in and turn it and start the engine. The sound would always have been muted.
At the same time i had a few faults come up on screen, and put it down to the battery on it's way out (replaced a few weeks ago). While looking through this forum about the faults and battery problems, i spotted a few posts which said that when you start the car, put the key in and turn it to position 1 ( i think), let all the computers etc start up and talk to each other, then after a few seconds, turn the key further to start the engine.
After the above procedure i realised the radio etc came on, with the sound at the same level as when i switched the ignition off.
Now when i start the car, i put the key in and wait until DSP appears on screen (and not greyed out), before starting.
Sorry if the above is a load of waffle, but hope it helps you, unless i have a different problem which i don't know about
Daren
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