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Mizengeo



Member Since: 07 Mar 2013
Location: Reading
Posts: 47

United Kingdom 
Built but not available

My new Range Rover was built on Thursday last week but apparently has not left the factory yet. It needs to transfer to the compound before my dealer can get it. Anyone else experienced delays of this nature? Hoping it releases tomorrow so I can have it for the weekend - maybe. Geoff

Post #184353 23rd Apr 2013 9:40pm
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Oil Burner



Member Since: 24 Apr 2013
Location: On the M4
Posts: 6

United Kingdom 

Ours was built a week last Friday took LR a week to release it to the dealer and then 3 days to get it delivered and PDI'd picked it up yesterday

Post #184380 24th Apr 2013 6:10am
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fairwx



Member Since: 10 Nov 2011
Location: bristol
Posts: 124

2015 Range Rover Vogue SE SDV6 Luxor

Mine was built last Tuesday but isn't arriving at my dealer until Monday (so nearly 2 week transfer time).

Dealer need 2 days to update software and do other PDI checks, so collect Wednesday (hopefully!)

Post #184385 24th Apr 2013 6:31am
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nicedayforit



Member Since: 11 Jun 2011
Location: Beside the Solway
Posts: 3973

England 2004 Range Rover Vogue Td6 Giverny Green

Probably allowing time for the paint to dry. Laughing

Post #184388 24th Apr 2013 6:44am
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Java Jungle



Member Since: 22 Mar 2010
Location: Monte-Carlo
Posts: 420

Monaco 2011 Range Rover Autobiography 4.4 V8 Nara Bronze

Rolling with laughter Rolling with laughter Rolling with laughter

JJ

Post #184394 24th Apr 2013 7:02am
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XXXAngelXXX



Member Since: 25 Mar 2007
Location: Stuttgart
Posts: 4994

Germany 2013 Range Rover Vogue SE 5.0 SC V8 Havana

Laughing Laughing All my spelling errorz are belong to me!

2023 FFRR L460
2021 AM new Vantage

Post #184396 24th Apr 2013 7:12am
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Mizengeo



Member Since: 07 Mar 2013
Location: Reading
Posts: 47

United Kingdom 

I heard that delays on cars leaving the factory are often due to issues that need sorting out - quality control I guess. In the back of my mind I worry that delays of more than a few days imply significant problems or a large backlog of vehicles with smaller problems. Given land rovers reliability reputation seeing either scenario before the car has even left the factory is disconcerting.

That said, other than the odd minor thing I am not hearing about major disappointments on quality or reliability so perhaps nothing to worry about - perhaps rigorous quality contol is catching any issues pre delivery - in which case nothing to worry about.

Thoughts.... Geoff

Post #185007 26th Apr 2013 9:24pm
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KurtVerbose



Member Since: 08 Aug 2010
Location: Les Arses
Posts: 5848

Switzerland 2007 Range Rover Vogue TDV8 Stornoway Grey

It might be a good thing, they're not letting any issue get to the dealer, or even worse, the customer. maybe we'll get jaguar like quality.

Post #185069 27th Apr 2013 9:30am
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Mizengeo



Member Since: 07 Mar 2013
Location: Reading
Posts: 47

United Kingdom 

Update on the frustration that started the post.

Car was released to the compound Wednesday - so it was held up for 12 days. No explanation as to the problem / reason for the delay - I believe the salesman (who has been brilliant) tried to get an explanation but no joy. So Land Rover rushed the car through for me to collect this afternoon and I transferred a rather large wedge of cash yesterday in anticipation of collecting this afternoon. Call just before I was going to head out to say it will now be tomorrow .... Hopefully. Apparently it needs a software update - guess it went out of date whilst being delayed at the factory - and the dealership don't have sufficiently good Internet so one of the guys will "try" and load the software tonight onto his laptop and try and load onto the car tomorrow.

Unbelievable that a new car is delivered out of the factory with incorrect software after having been delayed for, I presume, checks / quality control issues and then to find the dealer doesn't have the basic tools to rectify this is frankly laughable. But I'm not laughing.

This isn't good enough at any price let alone RR prices. Tempted to walk away but the car promises so much and there is no alternative on the market. Geoff

Post #186441 3rd May 2013 7:06pm
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ebajema



Member Since: 24 Mar 2011
Location: New Plymouth
Posts: 4782

New Zealand 2010 Range Rover Autobiography 5.0 SC V8 Galway Green

Lets hope we can enjoy some nice pics tomorrow and you can enjoy the car from then on Smile MY 2010 5.0 SC Galway green and sand interior!!
Have the Faultmate MSV2 Extreme to be tinkering with the settings etc. !!

Post #186452 3rd May 2013 7:43pm
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Java Jungle



Member Since: 22 Mar 2010
Location: Monte-Carlo
Posts: 420

Monaco 2011 Range Rover Autobiography 4.4 V8 Nara Bronze

Mizengeo, was at the dealer yesterday, my lower tailgate didn't function properly so they fixed it with a piece that was ordered. Apparently a software update was done as well...

JJ

Post #186464 3rd May 2013 8:16pm
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fairwx



Member Since: 10 Nov 2011
Location: bristol
Posts: 124

2015 Range Rover Vogue SE SDV6 Luxor

Still no car despite it supposed to have been delivered last Friday. Apparently it has been in quality control as the factory have run out of parking sensors (!), of which mine had 2 faulty ones.

Bit of a joke really, but at least my dealer got the bottom of the delay having chased Land Rover for an answer.

Hopefully it will arrive on Tuesday, and yes they need it for 4 days to do PDI, software update and some other stuff.

Post #186469 3rd May 2013 8:30pm
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Autobiography



Member Since: 10 May 2011
Location: UK
Posts: 922

2018 Range Rover SVAutobiography 5.0 SC V8 Santorini Black

Personally I'd reject it and request another to be rushed through and built. The fact it has taken this long implies significant issues at the factory. All parking sensors will have been tested before they left their manufacturer and therefore, for you to have two faulty ones, it implies something else isn't quite right.

Post #186497 4th May 2013 9:03am
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5.0



Member Since: 25 Feb 2012
Location: Surrey
Posts: 716

United Kingdom 

My 2010 "disappeared" at the factory after build for a week or so. When I went to take delivery it had clearly had rear end damage that had been badly repaired so make sure you do a thorough check. I rejected mine a reordered it.

Post #186504 4th May 2013 10:19am
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Mizengeo



Member Since: 07 Mar 2013
Location: Reading
Posts: 47

United Kingdom 

Picked it up today. Wow. Incredible car and very happy. Dealer very apologetic but frankly the delay at the factory wan't in their control and despite problems loading software they did turn it round from arrival with them to delivery to me in less than 48 hours. Salesman spent half his day off on Wednesday organising special collection of the car to speed delivery. I'm happy! Geoff

Post #186585 4th May 2013 8:42pm
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