Hi !

Both air bags gone on the front of my l322 02 ff, both in one go whilst getting a flat tyre replaced.....!!! Nice I know for a Friday!

Does anyone have any ideas in where I could locate some new ones ASAP? I called RR Guildford and they were pretty useless finally saying they could get we one drivers side one as they don't make a passenger one for 470 pounds...hmmmmm I think there's something wrong with the other person on the phone as that can't be right!


Any ideas and help would be most most appreciated!

Thanks ,
 *SSS*

sounds a bit funny that both have gone at the same time, what are the symptoms... V8 facelift Range Rover Autobiography 22" wheels.
1976 Harley Davidson Iron Head Sportster

Well it currently looks like an american low rider at the front with it a** in the air!!!!

So one def popped I heard it when they jacked up the car to change the tyre.....then the rhs wouldn't raise to stabilise just the rear nice and high in the air.

Currently left at the garage and now trying to find front air suspension bags ! *SSS*

i am sure i read some thing about putting the car into access mode when jacking it up, not sure if thats right, but have the garage taken responsibility, they usually pop when they go, are you sure its not the air line to the bag, have you seen the bag split. V8 facelift Range Rover Autobiography 22" wheels.
1976 Harley Davidson Iron Head Sportster

Heard the pop when they jacked It up can't see it as the cars literally on the floor now!

I dont think they put in acess mode they just took it and jacked it. Sounds like they they messed it up as I had to have it recovered from the tyre place to the RR garage.

By the time I got there they were all pretty shocked as I was !

Looks like I need to have a conversation. Sharpish with them, as I know it's not cheap to fix this And they are ultimately responsible ?

not best pleased as I only had a flat!!! Any ideas how to approach this..?  *SSS*

When jacking my car using the scissor jack, I put the car in off road height to save jacking the entire suspension travel length. I also jack with one door open to prevent the car trying to re-level itself.

If using a trolley jack on the bottom of the suspension, then it's ok to jack in access height.

Playing devils advocate, why is the garage responsible because you car broke when they jacked it up? 
Gone - Range Rover Supercharged 2006

Thanks Justin

I don't think any of this was done and the car was just jacked up!


Sorry I forgot to ,mention that the airbags popped as they jacked it up. Are they not responsible or am I for not assuring with changing a tyre that a garage is fitting.


I mean assisting* should I assist the tyre change at a garage? *SSS*

I don't adjust my suspension before jacking the vehicle up

ahh yes,it might of been in the off road position, i know i read it some where and yes it was something to do with the height sensor
well how i see it, if you drove in there and the the suspension was OK then i put the blame at there door step.
are we talking a main Tyre garage or the run of the mill garage, do you have fully comp as a friend of my brother had his car jack up by a garage GRAY'S and they cracked his sump, his insurance covered him.. V8 facelift Range Rover Autobiography 22" wheels.
1976 Harley Davidson Iron Head Sportster

New air struts can be purchased for about £215+ vat warranted for 2 years, pretty simple DIY job, more info on this thread.

http://www.fullfatrr.com/forum/topic10958.html 03 4.4 V8 petrol / lpg. 1st of many hopefully. I love my Rangie

Thanks All


Will speak to this meri tyre garage and ask for their insurance details as I'm fully comp. Their website says they have experienced specialist tyre fitters hmmmmm I'm not so sure on that one.

And thanks for the info on island.
 *SSS*

I'm sorry but I fail to see how a garage jacking your car up can be responsible for an airbag popping! The car is made to be jacked up in any suspension mode! If you have a weak bag and it just so happens to pop when it gets jacked up then how can the person jacking it be held responsible really!

I cannot think of a way you could damage an airbag by jacking a FF up!


Craig

Thanks for your feedback Craig.

To note no warning on dash for airbag, car had just been through a full service and checked a week ago at my reliable local garage. So no reason to believe that my airbags were about to go.

I went into the garage wi a flat tyre nothing else and came out 30 mins later with2 air bags gone. So the have obviously done something un toward airbags don't burst by the car just standing in a forecourt. The bag actually burst when it was jacked up everyone heard it on lhs! And then whole front suspension failed when lowering the car.

So forth if appreciate your comment but I didn't have any issues other than a tyre, leaving the garage I had a bigger problem so the garage are responsible and will speak to them and my insurance comp today.

If anyone can advise in any othe way how the airbags burst in between me handing my keys to Change one tyre and then returning to my car in 30 minutes and they guys trying to make me leave quickly I happy yo hear feedback as something has horribly gone wrong and FAIL to see how that is my fault????

ta. *SSS*

I can see how they've managed to over extend the suspension travel jacking up the car thus popping the airbags, not jacking up via the axles and using a two post ramp for example. I've seen it done - although the bags didn't pop the leveling units reversed themselves. Even a main dealer said it was ok to lift a L322 by that method.

If I were you my first port of call would be to speak to there garage owner for a solution then if you have no joy consult a solicitor (your house insurance normally supplies a free one) all let them deal with it.

And trust me no matter how you feel IT'S NOT YOUR FAULT all you asked them to do was to fix a flat tyre. 5.0 supercharged autobiography
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Gone - 3.9 Vogue LPG

This blaming the garage is confusing me.
I have to agree with Carig
FFRR's come with a jack in the boot. This is to be used to jack the car up so a wheel leaves the ground.
How can this overextend the suspension if it is just the weight of the unsprung mass of the wheel, brakes, hub and suspension pulling it down. I may be wrong but I put this down to gravity
Therefore if you take the car to a garage and they use a trolley jack or a hoist to lift the car you still get the unsprung mass of the wheel, brakes, hub and suspension pulling down just like using the scissor jack.
Surely the only way to overextend the suspension is to force it down.
Land Rover have been building cars for a wee while now and as they are designed to be taken off road I think they would have designed the suspension on there flagship model to not overextend and pop airbags. I am sure most of us have seen videos or photos of L322s waggling a wheel in the air or jumping the vehicle when heaven forbid the owner takes it off road, surely a much more stressful time for the airbags than when the car is jacked off the ground.
Crikey I have even done this myself.

By all means express dismay with the garage that this has happened. And yes claim on your insurance because you can gaurantee that they will go knocking on the door of the garage asking questions and they will then investigate.
Quite often cars go into a garage with one fault and develop another while there. Ask most tradesmen about this in relation the their own trades and 99% of time it is just that happens.

Good luck with this I do hope you solve your problem and keep us informed as to what is happening.

Adrian VW Amarok 2014 Highline auto