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Kot



Member Since: 10 Mar 2021
Location: broadland
Posts: 1177

United Kingdom 

Just keep trying JLR support then Rolling with laughter maybe its not your phone Rolling with laughter 2018 SE SDV8 4.4 Byron Blue

Post #690277 8th Apr 2024 9:47pm
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nubbin



Member Since: 23 Jan 2012
Location: Sheffield
Posts: 231

United Kingdom 2019 Range Rover Vogue SE SDV8 Corris Grey

Crikey, you're easily persuaded Rolling with laughter

Post #690293 9th Apr 2024 9:13am
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Jorrocks



Member Since: 13 Feb 2012
Location: Shropshire
Posts: 55

United Kingdom 2018 Range Rover Autobiography SDV8 Montalcino Red

My remote app has decided the car is unlocked (It isn’t, I checked!) and won’t update / refresh when pulled down. Any ideas why? My battery is probably getting a bit long in the tooth, only showing 12.47 Volts and 74% state of charge, might that be causing the issue?





 2018 L405 4.4 SDV8 Autobiography
2010 L322 3.6 TDV8 Vogue SE, 171000 miles and counting….

Post #691821 3rd May 2024 12:48pm
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Kot



Member Since: 10 Mar 2021
Location: broadland
Posts: 1177

United Kingdom 

The 2 sunshine symbols indicate its trying to update phone app with your car status and failing to do so.
Try deleting and re-installing the app, is the subscription valid? go to web site and check.

if still the same Contact Incontrol people http://www.landrover.com/incontrol lol maybe customer service can direct you to the Incontrol people.

If you have an OBD2 do a DTC scan, I once had issue where remote thought the car was at the last service station I had visited and after DTC check there was a TCU fault which when cleared brought the location status back to normal, maybe it will help? 2018 SE SDV8 4.4 Byron Blue

Post #691830 3rd May 2024 2:18pm
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